Operations at the global fast-food chain McDonald’s have slowed Friday, as widespread IT system outages hit stores in multiple countries across the Asia-Pacific region and beyond, leaving staff unable to process electronic orders and hungry customers frustrated.
McDonald’s Japan posted on X on Friday afternoon local time that they were experiencing a “system failure” and in another post said that “many stores nationwide are temporarily closed.”
Screens of self-ordering kiosks as well as order terminals used by employees were either black or displaying “out of service” messages, according to photos taken in restaurants in Singapore and Australia, while customers have complained that they have also been unable to order on the McDonald’s app.