Nobody Cares about Tech Support

Noodles

The sequel will probably be better.
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The more I use Linux and do programming, the less I use spaces in file names.
 
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The more I use Linux and do programming, the less I use spaces in file names.
Hah, that is what scared me away from spaces in filenames, trying to make long bash commands with pipes and ending up with arguments separated by spaces.
 

Govi

Crazy woman yells at clouds
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In the windows world, it is appalling to see file names with more than one period, viz., filename.jpg.data. I have downloaded such things occasionally and always eliminate the second (or third! OMG!) period because, even if Windows can now tolerate it, I can't.
 
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Khamon

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Installed a phone for a new employee and inadvertently turned the computer off when I moved it across the desk. She called a few minutes later to inform me that the computer was "dark" and wouldn't respond to the keyboard or mouse. I reckoned going back was easier than explaining to her how to check the power cables thinking one had come loose. But they were tightly attached so I asked her to press the power button and see what happened.

<insert paragraph here for unbelievably deep emphasis>She went to get Mr. Foo, who had been turning the computer on for her, so she didn't know where the power button was. Problem solving skills vary among the humans but most people have some, a little, enough to say "show me how you did that so I can do it myself." Not. This. One. She didn't even ask me, after she and Mr. Foo arrived, how I'd managed to turn it on.
 

Dakota Tebaldi

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It is astonishing how computer-illiterate iPad-kids are, considering that they were raised on screens. Astonishing. Like they're just as bad as boomers at it. If it requires anything more than tapping an icon on a screen they just can't do it. Troubleshooting? Forget it. Zero exaggeration. How did this happen????
 

Khamon

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It is astonishing how computer-illiterate iPad-kids are, considering that they were raised on screens. Astonishing. Like they're just as bad as boomers at it. If it requires anything more than tapping an icon on a screen they just can't do it. Troubleshooting? Forget it. Zero exaggeration. How did this happen????
Tell them to check the circuit breaker. If, and I do mean if, they know what a circuit breaker is, they've likely no idea where the box might be. There is an absence of curiosity, a lack of concern for surroundings, an almost childish dependence on others. How did this happen?

Oh I should clarify that the example is not "oh well you learned that in electrical engineering school." To allay the techi wikiness of myself, the grandfather taught me about fuses, at the time, and how wiring worked generally enough for me to troubleshoot issues when I was around five or six years old. We were also taught to cook, wash, iron, garden, sew, et al because, well, because they said so. Why does this not happen?
 

Dakota Tebaldi

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Oh I should clarify that the example is not "oh well you learned that in electrical engineering school." To allay the techi wikiness of myself, the grandfather taught me about fuses, at the time, and how wiring worked generally enough for me to troubleshoot issues when I was around five or six years old. We were also taught to cook, wash, iron, garden, sew, et al because, well, because they said so. Why does this not happen?
It's weird right? I wonder if this is how you know you're "starting to get old". Not when you feel old, but when you start looking at kids of a particular age and get frustrated at how helpless they are at something that seems basic.

When I was 10-ish, people my age were who adults WENT TO if they didn't know how to do a computer thing and didn't want to pay a professional. I installed Windows ME and Office 2000 and XP and stuff on neighbors' computers. And not because I was like notoriously some computer nerd or anything like that either, they could've asked any other kid my age, it was seemingly something we just naturally knew how to do I guess. We didn't know everything mind you, I MAY have been taught by an adult how to pirate Office XP off of Kazaa...

I was taught by my parents about circuit breakers and car maintenance though. They didn't really teach me any serious cooking skills, but I learned how to cook and sew in middle school home-economics classes, along with how to write a check and that sort of thing.
 
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Spirits Rising

Quite Blunt
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It is astonishing how computer-illiterate iPad-kids are, considering that they were raised on screens. Astonishing. Like they're just as bad as boomers at it. If it requires anything more than tapping an icon on a screen they just can't do it. Troubleshooting? Forget it. Zero exaggeration. How did this happen????
The trend for 'intuitive, friendly' interfaces and such happened.

You know, making things dumber for the users who cannot fucking be assed to learn thing one about anything whatsoever.
 

CronoCloud Creeggan

Eliza, because Free says so.
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It is astonishing how computer-illiterate iPad-kids are, considering that they were raised on screens. Astonishing. Like they're just as bad as boomers at it. If it requires anything more than tapping an icon on a screen they just can't do it. Troubleshooting? Forget it. Zero exaggeration. How did this happen????
It happened because there was a bunch of people who were encouraged to use and buy computers over the years, who really should not have been. They bought them to "use the internet", and that was how you did that. What they really needed was a "Internet Appliance" that could perhaps run a few apps like a note taker or pdf viewer, which the early "Internet appliances" could not do. (except the later MSNTV boxes, which had built in screens which made them too expensive). This being pre-HDTV with web content designed for 1024x768 at minimum didn't help any.

They really didn't have the mindset for being the admin for their own system, which is what led us to Nigerian prince scams and Bonzi buddies. Their children, and grandchildren weren't that much different even if they grew up playing Nintendo, or PlayStation, or Xbox.

Eventually "Internet Appliances" returned in two new form factors, one of which also serves as a telephone...the other being tablets. In other words, WebTV was the future....just in a different shape. And for many people, they are their primary web content consuming device. Even for me, I probably read VVO more on the tablet than my PC, though if I'm posting more than a short reply....I'm on the PC. I browse on the tablet in landscape mode and prefer the desktop version of websites on my tablet.
 
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