- Joined
- Sep 19, 2018
- Messages
- 5,773
- Location
- NJ suburb of Philadelphia
- SL Rez
- 2003
- SLU Posts
- 4494
I feel sorry for some of these IT support people. I use T-Mobile for my cell service. When I press 5 on some message in my voicemail it is supposed to give me the date and time the message was left. I lived on the west coast for a few years but have been back here on the east coast for over a year. Pressing 5 still gives me Pacific time on my messages. So not the biggest deal in the world but irritating. I spent over an hour with a woman from the Phillipines trying to troubleshoot this to no avail. She seemed to understand I have three phone numbers. She called me on google voice to my laptop so we could talk and experiment with my cell phone. In the meantime I used my textnow number to call my usual number and leave messages for testing. Nothing worked so she has filed a report with their engineers to get back to me within three days.
So the problem isn't fixed but I give her an A+ for doing what she could.
So the problem isn't fixed but I give her an A+ for doing what she could.